Information leaflet

With this engaging information leaflet design we helped United Utilities keep local residents informed of essential works.

Background

Staying in touch with residents local to our client’s infrastructure maintenance works is vital to the success of United Utilities projects. The company prides itself in ensuring local residents are made aware of the works which are being undertaken and the potential areas for disruption to their day to day lives. And our client communicates their updates always with customer satisfaction in mind.

Challenge

To communicate this message, United Utilities commissioned us to develop an engaging and informative leaflet design for distribution to residents in the affected area.

Solution

A band of colour at the top of the information leaflet clearly sets out the planned improvement works and the affected location. The message is clear straight away.

The leaflet also features illustrated maps and diagrams that explain changes to traffic routes, along with clear information on the timings and areas where the work will take place. Together, these elements help residents understand what is happening and how it may affect them.