Four Seasons Health Care

Training manual design

training manual design

We delivered a training manual design that ensures the safe and effective development of healthcare staff by facilitating learning and on-going career progression.


Our client’s compassionate staff support residents in over 300 care homes in the UK. Caring for and developing their staff is as important as resident care, so they came to us to help them produce a training manual to support their new Care Home Assistant Practitioner (CHAP) initiative. The programme, developed in conjunction with Care England, reflects the changing needs of residents of Four Seasons Health Care homes and provides their most promising carers with the opportunity to take on more responsibility, develop their skills and careers. To become a CHAP, carers must work through a comprehensive training manual design


Our client asked us to produce a training manual that would bring the vast amount of detailed information to life and turned the learning process into an engaging experience.


We developed a bespoke training manual design to hold six course modules in an oversized ring binder. Each module includes:

  • introductory information
  • workbooks
  • glossaries
  • reflection sheets to record progress

With all the information in one place, it’s easy for the carer to reference it manual designtraining manual design

The training manual design brings the vast amount of detailed information to life. It includes our client’s brand colours, with a unique look and feel tailored to the training manual. We created infographic-style illustrations and included medical drawings; we laid out the content in the most engaging way to make the learning process less daunting. Colour coding helps the different sections stand out, while photography showing carers and mentors working together inspires the manual designtraining manual designtraining manual design

We chose the paper stock carefully to allow carers to make notes as they progressed through the different learning stages. We also considered the weight of the paper to ensure the training pack was as easy to handle as possible, contributing to an overall positive learning manual design

Despite being constrained to an off-the-shelf ring binder that helped minimise costs, we made it bespoke: we stitched up all the workbooks with loop wires to keep them neat and allow the carer to remove them easily to write manual design

The gloss-laminated tab dividers increase durability and provide a contrast to the uncoated workbooks and information sheets, helping carers organise their manual design

We also managed the fulfilment of the training pack, delivering to 350 care homes as well as 50 copies to the CHAPs conference, in record time.

Four Seasons Health Care

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